SAFETY is not a priority. Safety is an EXPECTATION.

Call Statistics

     2017 Monthly Call Statistics

     2016 Monthly Call Statistics

     2015 Monthly Call Statistics

     2014 Monthly Call Statistics

     2013 Monthly Call Statistics

     2012 Monthly Call Statistics

     2011 Monthly Call Statistics

     Ambulance Billing

     Ambulance Billing - Frequently Asked Questions

     Cost Recovery Policy

     Financial Hardship Certification Form

     Notice of Privacy Practices

General Information

     Goals & Activities

     Overview, History, On The Horizon

Customer Satisfaction Survey

     Survey of Customers


     Students / Ride-A-Long

     Career Opportunities

     Training Opportunities

     Volunteer Opportunities 


“Providing Top Notch Customer Service & Unconditional Teamwork”


To provide basic and advanced life support providers able to respond quickly, minimizing pain, suffering and loss when emergencies occur, by delivering the highest quality emergency care to citizens and visitors of Northampton County.


First, build a combination career and volunteer program offering a positive work environment which includes team building, mentoring, education and opportunity. Second, provide all the components needed to maintain a viable, working volunteer EMS program in Northampton County.


  1. Emergency response and citizen services are always our highest priority and overriding concern;

  2. Each member is committed to teamwork, personal integrity, ethical conduct and personal accountability for their actions, and;

  3. Each member is committed to exhibiting in them and promoting within their co-workers the highest standards of service professionalism.

  4. Each member is committed to SERVICE PROFESSIONALISM:

  • Attitude: Maintain an attitude of professional respect for the value of life and the dignity of others, the worth of caring, and the importance of helping others;

  • Actions: Demonstrate professional knowledge, skills, and abilities. Actions should be deliberate and appropriate for the situation at hand and carried out with expedience, efficiency, courtesy, kindness and respect for others;

  • Appearance: Present the best possible professional appearance in self, apparatus, equipment and station. It generates pride and confidence.


Hollye Carpenter, EMS Director

(757) 678-0411




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Contact Information
Northampton County Dept of EMS
PO Box 235
Eastville, VA 23347
Non-Emergency: 757-678-0411
Emergency: 911
Fax: 757-678-7288
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